Privacy Policy

Your data, protected

Your Privacy Matters

We Keep Your Love Story Private

At Luvora, we believe your romantic moments deserve the highest protection. Here's exactly how we handle your data.

Introduction

Luvora ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our daily romantic messages service at luvora.love.

Information We Collect

Account Information

  • Email address (for authentication)
  • Partner's name (for message personalization)
  • Preferred pronouns/role selection
  • Delivery preferences (time, timezone)

Optional Information

  • Anniversary date
  • Birthday
  • Love language preferences
  • WhatsApp/Telegram contact (for auto-delivery)

How We Use Your Information

  • Personalize your daily spark messages
  • Deliver messages via your preferred channel
  • Send special messages on important dates
  • Improve our service and message quality
  • Process payments securely via Lemon Squeezy

Data Storage & Security

Your data is stored securely using industry-standard encryption. We implement multiple layers of security including:

🔐End-to-end encryption
🛡️Secure authentication
🔒Encrypted storage
Regular security audits

We never sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

Authentication

Google OAuth (email only)

Payments

Lemon Squeezy (PCI compliant)

Message Delivery

WhatsApp/Telegram APIs

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and all data
Export your spark history

Data Retention

We retain your data for as long as your account is active. Upon account deletion, all personal data is permanently removed within 30 days.

Note: Some anonymized usage statistics may be retained for service improvement, but these contain no personally identifiable information.

Contact Us

For privacy-related questions, data requests, or concerns, reach out to us:

[email protected]

Changes to This Policy

We may update this policy from time to time. We will notify users of any significant changes via email or in-app notification. Continued use of Luvora after changes constitutes acceptance of the updated policy.